AT&T to raise two-year termination fee by 86% on iPhones, does this mean AT&T is getting ready for iPhone users to jump ship? I would think from all the crappy service AT&T has provided over the past 3 years and making Apple look like liars by not allowing tethering after Apple had announced the iPhone would do it. Personally I think Apple would be ready to send the iPhone elsewhere. June 7th is just around the corner and such a weird move by the wireless provider could mean they know that Apple is about to send the iPhone towards a new network. Upping the price on the termination fee is a great way to keep clients from moving to a different network, I know quite a few people who are so fed up with AT&T but only stay because of the iPhone that if Apple switched to a new network they would pay the high price to end the contract with AT&T without thinking twice. I dislike AT&T but I really can’t stand Verizon I hope Apple does not chooses Verizon as the next iPhone wireless provider but after the dumb stuff said by AT&T on how most of the iPhone customers are in Family plans or are business users and it would be to hard to get out of these contracts I hope they do jump ship to someone like T-Mobile. The past 2 weeks my service with AT&T has been the worst its ever been. I call just to have them act like they care about fixing towers that are putting out pore signal, all I get is Sir we are working on the problem and it will be fixed in a few days just to get a voice mail about how the case is closed and all is well, when my phone did not even ring. I call back just to have a new rep tell me that I have to start the whole complaint over again so it can get escalated to the right technician so they can try to fix all the crapy service I’m having. What a joke, calling AT&T its a big wast of time having to explain the same thing to 5 different reps in one weeks time thats crazy don’t they keep notes or is it they just like getting people all pissed off.
Nicholas Calderone
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I know that you have had more than your fair share of issues with AT&T, and I believe that you are entitled to your rant, but I think it would be better if more facts were included. The ETF isn’t only being raised on the iPhone. Phones with AT&T are separated into two different categories, tier 1 and tier 2. Tier 1 includes all of the basic phones and tier 2 includes all of the “high end” devices such as the iPhone, Blackberry, Palms, etc. The ETF is actually being changed for all of the tier 2 phones, not just the iPhone. I am in no way defending this change because I think it sucks as well, but I do not think that it is fair to make it sound like AT&T is only targeting iPhone users because they are not. There will actually be some changes to the tier 1 phones ETF’s as well. So it isn’t something that is geared only toward iPhone users such as yourself, but it is something that will affect all new 2 year activations and upgrades, which will eventually be all AT&T users. Oh and good luck with the whole T-mobile thing. I’ve seen there service in action and it is quite horrible. My dad has been looking for a way to get out of his contract every since he signed with them because he hardly ever has service and is constantly dropping calls. It is a real pain in the ass to try to get ahold of him.
I was once a t-mobile user and really liked there service and they used to have good coverage. I tried to go from ATT to T-Mobile and found T-Mobile to have terrible coverage. The ETF issue, yes it is affecting all users. I do believe that the new iPhone coming out is the reason for doing it because that will make it cost more to switch service to another provider after they start getting crappy service from ATT. $175 is a chunk of change but $325 is downright ridiculous. ATT is great when it works but I have had several problems over the years with them and I think that they should fix their network to be able to handle the iPhone and other smart phones. Most of the people I talk to use ATT and I don’t want to switch, but if the iPhone ever moves to another provider, I may end up changing over. jlcanary, do you work for ATT? Sounds like something they told me after ive made repeated complaints about dropped calls.
I do agree that $325 is quite ridiculous. Like I said, I am in no way defending that because I think it sucks pretty hardcore. I am also not denying that the change might be because the new iPhone will be coming out soon, but I don’t know that for sure. I just didn’t want it to sound like the change was only being made for iPhone users because it is not, and as a non-iPhone user, it effects me too. I know AT&T has more than their fair share of network problems, and I’m not trying to pretend like they don’t. I also know that I’m really lucky in the fact that I’ve had my service through them for several years and I haven’t really had any problems at all. So I guess my question now is, what part of my previous comment sounded like something you would hear from AT&T about dropped calls? Unless it was the good luck with T-Mobile part. I honestly had thought about going to T-Mobile before, but after my dad got his service through them I quickly decided against it.