Dog & Bone’s LockSmart padlock is great for personal security.
I keep my stuff locked up. Even at home, I put things on lockdown. I was taught from a young age that if I wanted to keep things safe, I should protect them. That paired with the area I grew up in cause me to be overly cautious. That being said, I feel safe knowing my personal belongings are secure. And now, I have one more tool to help me with security – Dog & Bone’s LockSmart.
The LockSmart is a weatherproof, Bluetooth padlock. The body is made out of case hardened steel shackle and die-cast Zamak 3 zinc alloy while the shackle is made from stainless steel. You can use LockSmart anywhere you would normally use a padlock – the shackle is a standard size. LockSmart connects to your phone via Bluetooth. You don’t need any keys or complicated combinations to open it. You just need your phone and the LockSmart app. The lock uses 128-bit advanced encryption and a 256-bit cloud generated private key to make the lock as secure as it can possibly be. The app can manage multiple locks and users, plus you know when the lock is opened and who was the one who did it.
It’s a very well-made lock with an easy to use app. I was surprised at the weight (388 grams; more than 2.5 times the iPhone 7 weight) because it obviously weighs more than a standard combination lock (approximately 164 grams). But, ultimately, I found that the weight is in direct relation to the quality of products and the extra parts needed for the wireless technology to be built-in. I really appreciate the versatility that LockSmart offers. I can lock up my trunk as easily as my shed. In addition to the heavy metal casing and shackle, the LockSmart also has a rubber ring around it to protect outside surfaces from the lock.
LockSmart also has a built-in tracking system – similar to what TILE does. I was able to use it I could see the lock on the map. Basically, the LockSmart sees other locks in a certain area. Like TILE, if you lose your lock you can list it as ‘lost’ and when another LockSmart owner comes in contact with it, you will get a ping with its location. It’s a very cool feature.
The first step I followed when starting my testing process was to set up the device using the app. You download the app – LockSmart – create an account, and then go to add the lock. The app will talk to the lock (if it’s within a certain distance) and then you should receive a notification from the lock where it’s asking permission to pair via Bluetooth. After that, you simply lock or unlock the LockSmart. It’s a very straightforward process and it only takes a few minutes.
Now as it turns out, I did run into a problem with the LockSmart, but it ended up not being an issue with the hardware. I’m going to recount what happened because I think it might help others.
When the LockSmart arrived, I didn’t review it right away. I had to put it aside for a bit due to other things in my task list. When I got around to getting the box onto my desk, I opened it up to test it out. I’ve tested out other Bluetooth connected locks before so, I expected that I might have some pairing issues. At first, the lock connected on the second try and I was good to go. I tapped the lock/unlock option inside the app and found it to be very responsive. I was amazed at the speed on how fast it unlocked – almost instantaneous.
This is where I started encountering problems. I dug into the settings a bit more and added a photo to my lock. When I did this, the lock disconnected and refused to reconnect. I spent a quite a bit of time trying to get it to reconnect. I would see messages as it tried to find the lock that stated
After finding no success with this process, I reached out to Dog & Bone Support with my issue. I got a very quick (within 24 hours) response.
I have been advised by our technical team that there is currently an error with the application and sharing with contacts that have a photo attached. The workaround would be to share the lock by putting the recipient’s mobile number in manually and not choosing the share using the contacts app.
If you are experiencing issues connecting to the LockSmart it may be due to an error with iOS 10 – 10.0.3 & Bluetooth not switching on automatically or via the control center (swipe up menu). The only way to ensure Bluetooth is active is by switching it on manually via the settings menu.
Please be aware an update for the app is currently in review by Apple and it should be made available in the next 4 working days.
This response was received on October 24 and it was only 2 days later when Apple released the app update that they mentioned. Once the update was available, I downloaded it and installed it and have not had any issues with the app/lock connection since. It’s worked flawlessly and I couldn’t be happier with the LockSmart’s performance.
This experience really goes to show you that if you are having trouble – especially app-related trouble – that you should take the time to reach out to the developer for help. Also, make sure your firmware and apps are always up to date. Glitches happen all the time and developers are constantly fixing them.
I have been thoroughly impressed with the LockSmart and would look to add more locks to my Dog & Bone ecosystem for added security around my home.